Returns & Refunds

Returns & Exchanges

Return Policy – In-store & Online

If you are not completely satisfied with your purchase, you may return it within 30 days or your receipt date. 

*To ensure a quick refund or exchange, please return in the original packaging with the receipt, packing slip, or confirmation email with order number. In most cases, your refund will automatically go back to the original form of payment used for the purchase.

Shipping, delivery and handling fees may not be refundable.

Returning Merchandise

There are two easy ways to return merchandise at Milanosf Gmail :

In-store Return:

Mail Return:

  • Order History by logging on to your account or entering your email address and order number

Return Rules & Restrictions

  • Damaged, Defective or Incorrect Items section below
  • Damaged, Defective or Incorrect Items section below


If you do not wish to return an item delivered to you via our store! Delivery to a Milanosf Gmail  store, contact our Customer Care Support Center at 1-662-926-1392 for assistance. Additional fees may be applied.

Damaged, Defective or Incorrect Items

If you receive a damaged or defective item or an item different than what you ordered, return the item for a refund or exchange. Your shipping charges will be refunded.


If you have questions regarding this Return Policy, please review our Frequently Asked Questions (FAQ) or contact our Customer Care Support Center at 1-662-926-1392. When contacting our Customer Care Support Center, please be prepared to provide your email address or Big rewards number so that we may better assist you.